Frequently Asked Questions

Automotive Solution Plus PTY LTD (ABN 43 630 623 844) is an Australian-based online platform specializing in the sale of quality pre-owned vehicles and heavy-duty machinery. Our mission is to make vehicle and equipment ownership simple, transparent, and accessible to customers across Australia.

We’re redefining the way Australians purchase pre-owned vehicles and machinery. Here’s why choosing us makes sense:

  • Completely Online Experience: Browse, purchase, and pay securely from home.

  • Extensive Range: Access a wide selection of vehicles and machinery from verified sources.

  • Insurance Support: We help ensure your insurance policy is active before delivery.

  • Paperwork Simplified: Registration and documentation are handled on your behalf.

  • Nationwide Delivery: Free delivery for the first 500 km, then just $0.50 per km beyond.

  • Peace of Mind Guarantee: All vehicles include a 12-month warranty and a 15-day return period.

Our operations are fully online. Inventory is stored in secure logistics facilities across Australia.
We don’t offer physical previews — vehicles and machinery are delivered directly to buyers after purchase.

How do you choose your vehicles and machinery?

Automotive Solution Plus PTY LTD follows a rigorous multi-step inspection process. Every unit must meet our safety, performance, and reliability standards before being listed.

Where do you source your stock?

Our inventory comes from trusted partners including private owners, rental fleets, government agencies, and corporate fleets across Australia.

Do you sell vehicles involved in accidents?

No. We exclude any vehicle or machinery that shows major damage or fails functionality tests during inspection.

Are all listings certified?

Yes. Each unit undergoes comprehensive inspection — including undercarriage, suspension, electronics, and chassis checks. Certified units come fully documented and ready for registration.

What are the benefits of buying a certified unit?

  • Meets and exceeds Australian quality standards

  • Complimentary 12-month or 10,000 km warranty

  • 15-day return window with full refund guarantee

  • Verified ownership and registration documents

  • Professional support from purchase to delivery

  • 100% secure payments and verified ownership transfer

How can I place an order?

Once you find a vehicle or machinery that fits your needs, contact us to confirm availability. After verification and payment, we’ll start preparing your purchase for delivery.

Can I view the unit before ordering?

Each listing includes detailed information and photos. Physical inspections are not available.

Can I test drive it?

Yes. You can test the vehicle for up to 200 km during the 15-day trial period. If you’re not fully satisfied, simply return it for a refund.

Can I cancel my order?

Yes. You can request a cancellation form at any time. If payment has already been made, you’ll receive a full refund upon confirmation.

How can I pay?

We accept secure bank transfers. Once your payment is confirmed, you’ll receive an official confirmation email and delivery scheduling details.

What’s included in the price?

  • 12-month warranty

  • 15-day free return policy

  • Full customer support throughout your purchase

Is the price negotiable?

No. Our pricing is fixed and transparent to ensure fairness and consistency for all customers.

We offer reliable, Australia-wide delivery for all vehicles and machinery. The first 500 km are completely free, and for longer distances, a small rate of $0.50 per kilometer applies. Once delivery is scheduled, our associate will verify your ID, collect your signature, and hand over your keys and documents, ensuring a smooth handover experience.

All paperwork and registration are handled by our team before delivery, so your purchase is ready to drive upon arrival. If your local registration authority requires your presence, we’ll notify you in advance to coordinate the process.

Standard government registration and service fees apply when transferring ownership into your name. These charges vary depending on your state or territory.

At the time of delivery, you’ll receive:

  • Sales Agreement

  • Invoice

  • Registration Certificate

  • Insurance Certificate

  • Warranty Booklet

  • Spare Keys

Copyright © 2025 Automotive Solution Plus PTY LTD (ABN 43 630 623 844). All rights reserved.